Tuya Homekit Zigbe Wired Gateway Hub APP Remote Control Intelligent Smart Home Bridge Support Voice Control with Alexa Google Home
- Description
Specification:
Model Number: Homekit ZigBe Gateway Hub 3.0 Gateway Hub
USB power supply: 5V/1A（Power adapter not included）
Working temperature: 10C-55℃
Working humidity: 10%-90% RU
Storage temperature: 10C-55℃
Storage humidity: 10%-90% RH
Network protocol: Zigbe IEEE 802.15.4
Product type: Wired gateway(Needs to be connected to the network through the Ethernet Port.)
Firmware upgrade: OTA support
Size: 78x78x25MM
Package Include:
1× Gateway
Supplementary Note:
①Supports both HomeKit and ZigBe protocols.
②This device cannot be directly connected to WiFi(Needs to be connected to the network through the Ethernet Port，The Ethernet port is only used for network connection, not for power supply).
③This is a dual-purpose gateway, which can be used as a ZigBe Hub to connect with TUYA APP, or as a HomeKit Hub to connect with Apple Home APP.
④If you want your Zigbe smart device to connect to Apple Home APP through this Gateway/Hub, you need to make sure your Zigbe smart device supports HomeKit authentication protocol.
⑤When using the TUYA APP, Most Zigbe devices can be added to the gateway. (Non-ZigBe protocol smart devices such as TUYA WiFi smart devices cannot access this ZigBe gateway).
⑥When using the Apple Home APP, you can add HomeKit-certified Zigbe devices to the gateway.
⑦Only HomeKit certified Zigbe smart devices can be added to the Apple Home APP.Therefore, you cannot connect an uncertified TUYA Zigbe smart device to the Apple Home APP through this HomeKit Hub.
⑧When you use Apple Home APP to connect smart devices, you need to make sure that your smart devices are using ZigBe protocol and have been certified by HomeKit, otherwise it will not work, thanks.
⑨This gateway is not compatible with the following device: Tuya Zigbe Smart IR Remote (Tuya ZS06), this device requires the Main Module Versin of the gateway must be higher than 1.31.0, and our gateway Main Module Versin is: 1.3.0.
⑩Please note: The latest version of the HomeKit APP has been updated. Devices such as gateways and bridges will no longer be displayed on the homepage and the homepage of the default room. You will not see the gateway that has been successfully added to the HomeKit APP in the default room.
⑪Non-ZigBe protocol smart devices such as TUYA WiFi smart devices cannot access this ZigBe gateway.
How to find this Gateway in the Apple Home APP ？
Step 1: Click Home Settings. Step 2: Click Home Hubs & Bridges. Step 3: Click Bedroom NEO Gateway (the gateway you want to find). How to add a sub-device, please refer to the steps of adding a sub-device below. After the gateway is successfully added, there is basically no need to operate in the app, unless you want to delete the gateway, so it is a reasonable arrangement to hide it in the default room. When you need to pair with a smart device, you only need to short press the black button on the gateway.
How to restore factory settings:
You can restore factory settings by long pressing the black button on the device, but you cannot judge whether the factory settings are successfully restored by factors such as lights. You need to connect the device to TUYA / Smart Life APP first, and then long press the black button on the device. When you see the gateway disappear from your TUYA / Smart Life APP, you can prove that the factory reset is complete.
How to use TUYA / Smart Life APP and Apple Home APP at the same time?
If you want to use two APPs at the same time, we recommend to connect Apple Home APP first, and then connect TUYA / Smart Life APP, everything will go smoothly. Conversely, when you connect TUYA / Smart Life APP first, then connect Apple Home APP, It will cause the Apple Home APP to fail to connect, and the device cannot be found.
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- Q & A
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: Where is the origin of Elecbee products? Are they certificated?2023-03-03
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Answer:
Elecbee has long-term cooperation agreements with the OEM factories in China. So that we are able to reduce the intermediate channel cost, and help you save money. Our products are all made strictly according to the relative global standard, to ensure the products have good compatibility and excellent quality.
2023-03-03
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: What forms of payment do you accept?2023-03-03
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Answer:
Our main payment methods include Paypal, Credit Cards, Debit Cards, Bank Transfer, and more to discover. Please choose the payment methods in your favor.
2023-03-03
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: When will you arrange shipment?2023-03-03
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Answer:
After confirming receipt of your payment. We will arrange the delivery as soon as possible and upload the courier number to the website for you to track.
2023-03-03
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: How to exchange or return?2023-03-03
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Answer:
1. You can apply to return within 30 days after receipt of the goods. Please make sure the outside package is intact, and the product is in its original condition. We will arrange your refund according to the relevant provisions once the package is received.
2. Return process: You Apply for a Return - Approve the Return - Arrange a Return - Receive the Products and make Inspection - We arrange a Refund;
3. We will bear the freight charges for returns caused by us, for instance, the quality problem. As to returns caused by the buyer, the buyer should be responsible for the shipping fee.
2023-03-03