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Shipping Policy1.Shipping TimeYour order will be shipped within 3 business days if the products are in stock. And all orders will be shipped within 7 days once the products become available.The total time it takes to receive your order is shown below:
The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.Processing time: The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.Shipping time: The time for your item(s) to travel from our warehouse to your destination. The shipping time depends on the shipping method you choose. Please refer to the shipping rate section for details.Shipping from your local warehouse is significantly faster. Some charges may apply in this case.When you order from Elecbee.com, you will receive a confirmation email. Once your order is shipped, you will be emailed the tracking information for your order's shipment. You can choose your preferred shipping method on the Order Information page during the checkout process. -
2.Shipping Method & Shipping Rates
You could choose the shipping method you prefer when checkout, different shipping methods will have different shipping rates and shipping times. Details please refer to following:
Shipping Method Shipping Rates Shipping Times Flat Shipping(Promotion) $10 About 5-15 Working Days to Worldwide Priority Express（0.5KG starting price listed）
Based On Weights About 3-7 Working Days to Worldwide In addition, the transit time depends on where you're located, the shipping method you choose, and where your package comes from. We will keep you informed of any problems here to help you get your order as soon as possible. -
3.Based On Weights and Size(Package)
Kindly Notice: Elecbee offers a flat shipping rate of $10.00 for all orders(EMS SMALL PACKET). You will receive an email notice within 24 hours if your order was rejected by EMS. Simply reply to the email to get help from our human agent.
For the Express shipping plan, the listed price is an estimated value for a 0.5KG package. We will have a human agent contact you by email or phone if the actual cost of shipping exceeds the amount you paid.
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4.Location We Ship to
We can ship our products to almost every country through FedEx, DHL, or UPS.
Elecbee ships worldwide, covering Europe, North America, Oceania, Asia, South America, Africa and more. We cooperate with DHL, FedEx, UPS, TNT, EMS and other international carriers and guarantee that your order reaches you safely and securely. As long as those carriers can reach your place, we can ship our products there. Here is a list of the countries we can ship to. If your country or region is not listed below, please consult us before you place an order.
Europe Americas Asia Africa Oceania Albania
Andorra
Austria
Belarus
Belgium
Bosnia
Bulgaria
Croatia
Czech Republic
Denmark
Estonia
Faeroe Islands
Finland
France
Germany
Gibraltar
Greece
Guernsey
Hungary
Iceland
Ireland
Italy
Jersey
Latvia
Liechtenstein
Lithuania
Luxembourg
Macedonia
Malta
Moldova
Monaco
Montenegro
Netherlands
Norway
Poland
Portugal
Romania
Russia
San Marino
Serbia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Turkey
Ukraine
United Kingdom
Vatican City State
Anguilla
Antigua & Barbuda
Argentina
Aruba
Bahamas
Barbados
Belize
Bermuda
Bolivia
Brazil
Canada
Cayman Islands
Chile
Colombia
Costa Rica
Cuba
Dominica
Dominican Republic
Ecuador
El Salvador
French Guiana
Guyana
Greenland
Grenada
Guadeloupe
St. Pierre & Miquelon
Guatemala
Haiti
Honduras
Jamaica
Martinique
Mexico
Montserrat
NL Antilles
Nicaragua
Panama
Paraguay
Peru
Puerto Rico
St. Barthelemy
St. Kitts & Nevis
St. Lucia
St. Martin
Suriname
Trinidad & Tobago
United States
Uruguay
Venezuela
St. Vincent & the Grenadines
Afghanistan
Armenia
Azerbaijan
Bahrain
Bangladesh
Bhutan
Brunei
Cambodia
China
Cocos (Keeling) Islands
Cyprus
East Timor
Georgia
Hong Kong
India
Indonesia
Iraq
Israel
Japan
Jordan
Kazakhstan
North Korea
South Korea
Kuwait
Kyrgyzstan
Laos
Lebanon
Macau
Malaysia
Maldives
Mongolia
Myanmar
Nepal
Oman
Pakistan
Philippines
Qatar
Saudi Arabia
Singapore
Sri Lanka
Syria
Taiwan
Tajikistan
Thailand
Turkmenistan
Uzbekistan
Vietnam
Yemen
Algeria
Angola
Benin
Botswana
Burkina Faso
Burundi
Cameroon
Canary Islands
Cape Verde
Central African
Chad
Comoros
Congo
Cote D'Ivoire
Djibouti
Eritrea
Ethiopia
Gabon
Gambia
Ghana
Guinea
Guinea Equatorial
Guinea-Bissau
Kenya
Lesotho
Liberia
Libya
Madagascar
Malawi
Mali
Mauritania
Mauritius
Mayotte
Morocco
Mozambique
Namibia
Niger
Nigeria
Reunion
Rwanda
Senegal
Seychelles
Sierra Leone
Somalia
Somaliland
South Africa
Sudan
Swaziland
Tanzania
Togo
Tunisia
Uganda
Western Sahara
Zambia
Zimbabwe
Sao Tome & Principe
American Samoa
Australia
Christmas Island
Cook Islands
Falkland Islands
Fiji
French Polynesia
Guam
Kiribati
Marshall Islands
Micronesia
Nauru
New Caledonia
New Zealand
Niue
Norfolk Island
Northern Mariana
Palau
Papua New Guinea
Pitcairn Islands
Samoa
Solomon Islands
St. Helena
Tokelau
Tonga
Tuvalu
Vanuatu
Wallis and Futuna
While you choose to ship through E-Packet, we can only ship to:
Asia Japan, Thailand, Israel, Russia, Hong Kong(China), Korea, Malaysia, Turkey, Saudi Arabia, Singapore, and China. Europe Ukraine, Spain, United Kingdom, France, Germany, Norway, Denmark, Netherlands, Finland, Austria, Hungary, Poland, Ireland, Belgium, Italy, Sweden, Portugal, Switzerland, Luxembourg and Greece. North America The United States, Canada, Mexico. Oceania New Zealand, Australia. If any further questions about the shipment to your country, please try to contact us at support@elecbee.com, we're pleased to help you!
PS. All free shipping orders will be shipped through E-PACKET/Sea.
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5.Tracking Your Package
Once your order has been shipped, we will send you an email with the tracking number for you to follow up on the package status.
Here is the link for you to check package status, please just paste your tracking number here and click the track button. Any questions about your package status, please feel free to drop us an email.
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6.About Customs Charge
You are responsible for all import taxes and duties that may be charged when your parcel passes through Customs. Many countries do not charge import duties on private items below a certain stated value. However, you may find that you have to pay taxes when goods you have ordered from us arrive in your country.
We advise you to find out about the local regulations prior to ordering from us. Elecbee can not give you advice or information about tax rates and customs charges in your country.
If you refuse delivery of a parcel due to import duties or taxes, you assume all liability for all costs involved in returning the item to us.
Ajuda
Português PT (Portuguese)-USD