Step 1: Log in to your Elecbee account.
Step 2: Hover over the login icon on the homepage and click “My Profile”.
Step 3: In your account dashboard, you will see the Account Setting displayed on the left-hand side. From there, you can update your personal details such as username, e-mail, and password.

Yes, you can purchase without logging in to an Elecbee account. We support PayPal, Payoneer (for credit card payments), as well as bank transfer.

However, having an Elecbee account allows you to enjoy more features！

(Check the FAQ "What are the benefits of registering with Elecbee?" to get more relevant information.)

1.Register to get exclusive new customer coupons and more.

2.Shopping cart records and order history can be automatically saved.

3.Products can be added to the "My favorite" list.

4.Address Management Features

Your previously entered addresses are automatically saved to your account, with support for the following functions:

• Add Multiple Addresses: Store multiple shipping addresses for flexible order management.
• Switch Addresses: Easily select or switch between saved addresses during checkout.
• Set Default Address: Designate a preferred address as your default to streamline future ordering.

5.Access your Account Dashboard to manage, monitor, and track your orders in real time:

• Order Management: View and manage all your orders in one centralized location.

• Real-Time Tracking: Monitor your package’s current status and delivery progress directly through the platform.

More to explore. Click here to register now.

Case one: You're in logged-out status

Case two: You're in logged-in status

Step 1: Hover over the login icon and click “My Profile”.
Step 2: In the left-hand menu, select “Account Settings”.
Step 3: Click “Change Password” to update your password.

Note: If you need to update your email address, click the “Change Email” .

If you are experiencing difficulties logging into your Elecbee account, this may be caused by a Cloudflare verification failure.

a. JavaScript is disabled in the browser

Solution:  JavaScript / Ensure JavaScript is enabled

b. Cookies are blocked by the browser or extensions

Solution: Cookie / Allow the website to use cookies

c. Ad-blockers or privacy extensions are interfering

Solution: Temporarily disable ad-blockers or privacy extensions

d. IP address flagged as suspicious by Cloudflare

Solution: Switch to a stable network, avoid risky VPNs/proxies

e. Outdated or incompatible browser version

Solution: Update your browser to the latest version

Note: If the issue persists, please contact our support team at support@elecbee.com. When reaching out, kindly provide a detailed description of the problem along with the following information:

• A screenshot of the error page
• Your browser and version
• Your email address